Shipping

Shipping Policy for Nan & Nature

Last updated: [Date]

Thank you for shopping with Nan & Nature. We aim to ensure your order is shipped promptly and arrives within the estimated delivery time. Please review our shipping policy below.

1. Shipping Timeframes

Orders typically take 8-14 business days to arrive from the date of shipment. This timeframe may vary based on factors such as shipping location, customs delays, and carrier operations.

2. Order Processing

Orders are processed within [Processing Time, e.g., 1-3 business days] after payment is confirmed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

3. Shipping Rates

Shipping rates are calculated at checkout based on the shipping address, order size, and weight. Rates are displayed prior to finalizing your purchase.

4. Delivery Locations

We currently ship to addresses within Australia and internationally. Please note that international orders may experience additional customs delays and fees.

5. Customs, Duties, and Taxes

For international shipments, recipients are responsible for any customs duties, taxes, or import fees. These charges are not included in our shipping fees and must be paid by the customer upon delivery. Customs policies vary by country, so please contact your local customs office for more information.

6. Delays

While we strive to meet the estimated 8-14 business day delivery timeframe, there may be delays due to circumstances beyond our control, such as weather, customs processing, or carrier issues. In such cases, we will keep you updated on the status of your order.

7. Tracking Your Order

Once your order is shipped, you will receive an email with tracking details. You can monitor the progress of your shipment via the provided tracking link.

8. Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at [Customer Support Email] with your order number and tracking information. We will assist in locating your order or provide a solution if the shipment is lost.

9. Contact Information

For questions about our shipping policy, please contact us:

Nan & Nature
Email: [Customer Support Email]
Phone: [Customer Support Phone Number]
Address: [Business Address], Australia

Thank you for choosing Nan & Nature, and we look forward to delivering your order!